6/3/2005
The Port Authority of big apple and New Jersey recently launched a $6 million crusade designed to enrich customer carrier at its Port-Authority Trans-Hudson (path) facilities, and airports and bus terminals.
The authority will rent greater consumer service representatives, including 22 at direction terminals. Representatives who've direct contact with purchasers will wear the identical uniforms and receive standardized training.
PANYNJ additionally will reap techniques to deliver riders precise-time information at amenities and launch a restroom cleaning application.
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